ALVAO Server – Manual Upgrade
This chapter describes the procedure for manual upgrade of ALVAO server-based applications. Manual upgrade is used for non-standard installations and for upgrades from ALVAO 7.1 and older. If you are upgrading a typical ALVAO Server installation, we recommend that you use ALVAO Server Setup: refer to Upgrade from Previous Versions for more information on this standard procedure.
Database Upgrade
Warning:
Before you upgrade the database, create a backup copy of the existing database and installation (refer to Upgrade from Previous Versions for more information).
Note: ALVAO Admin applications database upgrade can be performed only by users with sysadmin or db_owner rights.
- Stop all ALVAO server applications and make sure that all clients are disconnected from the database.
- Install the new AlvaoAdmin.msi package on your server for the new version of ALVAO Admin application.
- Launch ALVAO Admin and connect to the ALVAO database.
- When prompted by ALVAO Admin, confirm the database upgrade.
Note: The current activation key is authenticated over the Internet when upgrading the database.
Upgrade of Server Applications
- Install the MSI packages of the new server applications on your server. A typical installation includes the following packages:
- ALVAO Asset Management
- AlvaoAssetCollector.msi – Once the upgrade is completed, you will have to set up the account running the service to an account with Domain Admins permissions.
- AlvaoWebApp.msi
- AlvaoAssetWebService.msi
- AlvaoServiceDeskMailboxReader.msi – This package is needed to send automatic notifications of missing licenses
- ALVAO Service Desk
- AlvaoServiceDeskMailboxReader.msi
- AlvaoWebApp.msi
- AlvaoServiceDeskWebService.msi
- ALVAO Monitoring
- AlvaoMonitoringServer.msi
- AlvaoAssetCollector.msi
- AlvaoMonitoringPortal.msi
- AlvaoMonitoringWebService.msi
- AssetCollector.msi
- Make sure that all ALVAO server services are running. If they are not, start them.
- Continue the procedure specified in Upgrade from Previous Versions, starting behind the ALVAO Server chapter.
Warning: If you are installing the Asset Management and also Service Desk, run the Alvao WebApp installation only once.
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