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ALVAO 11.0

What is ALVAO

ALVAO is a system that supports efficient work and order in organisations. ALVAO consists of the following components:

For more information, see ALVAO's website.

ALVAO delivers the highest value when both core products are used together, but the two products can also be used separately.

We are continuously developing the ALVAO system and the whole project is very much alive. We find inspiration for development in new IT technologies, modern service delivery and management methodologies and especially in the suggestions coming from the users who use ALVAO in their daily work. We very much appreciate any feedback from the practice, whether it is positive or critical feedback that positively influences further developments. We are confident that ALVAO will meet your requirements. If not, we would be happy to hear from you. to let us know, e.g. via Technical Support.

How to read this guide

To flip through the manual, use the table of contents that is always displayed in the left side of the page.

The following chapters are devoted to each product in the ALVAO suite in turn. The text is aimed at new users and application administrators.

The pages in the Window and Command Index chapter describe individual pages, forms, and windows from the applications.

The Release Notes chapter contains information about what is new in a given version of ALVAO compared to the previous version, both from the perspective of system administrators and users.

In the Known Issues section you will find an overview of currently known issues, troubleshooting guides, and a planned release date for the fix.

Conventions used

Controlling applications with the mouse is described in the manual from a right-handed perspective, i.e. with normal mouse settings in Windows. Usually the left mouse button is used. Using the right mouse button is always specified, e.g. "... then right click on...". Left-handed users usually use settings with the meaning of the left and right mouse button swapped.

Term click or mouse click means to press the left mouse button briefly and release it again.

The term mouse click refers to clicking twice in succession in the same place (double-click).

The phrase move the mouse somewhere (drag and drop) refers to this action:

  1. Move the mouse cursor over the object you want to move.
  2. Press and hold down the left mouse button.
  3. Move the mouse cursor to the target location.
  4. Release the mouse button.


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