| Issue | Fix planned for release |
| AM WA - Object detail - Documents - Cannot show a document that was created via URL link in AM console (T136575ALVAO) |
11.1 (2023-04-13)
|
| AM Console - Login via Azure Active Directory - unclear error InsufficientPermissionToLogIn is shown (T136569ALVAO) |
11.1 (2023-04-13)
|
| SD - Administration - SLA - Changing SLA will not recompute request deadline (T136432ALVAO) |
11.1 (2023-04-13)
|
| SD - Request templates - Subquery returned more than 1 value (T136385ALVAO) |
11.1 (2023-04-13)
|
| AM Console - Overview of licences and instalations - basic views of the top table do not show the Installations column (T136219ALVAO) |
11.1 (2023-04-13)
|
| WA - Administration - Service - Notification settings - If choice Send a custom notification is selected and checkbox for that notification is turned of - system still sends custom notification that can have empty subject and message body (T136065ALVAO) |
11.1 (2023-04-13)
|
| SD Custom Apps - New request - OnTicketChanged is invoked (T136019ALVAO) |
11.1 (2023-04-13)
|
| AM WA - My assets - The user has no assets (T136001ALVAO) |
11.1 (2023-04-13)
|
| WA - New linked request - Copy values - Objects from the source request are not copied (T135963ALVAO) |
11.1 (2023-04-13)
|
| SD - Current news - the order of news is different on the Current news page and the Main page (T135863ALVAO) |
11.1 (2023-04-13)
|
| WA - Requests - Multiple action - Not all selected requests are processed (T135813ALVAO) |
11.1 (2023-04-13)
|
| Request created from request template is not automatically assigned to exceptional solver (T135806ALVAO) |
11.1 (2023-04-13)
|
| Request - Approval - Custom message template for approvers - no replacement of the OriginalMessageAttachmentList mark (T135737ALVAO) |
11.1 (2023-04-13)
|
| AM - Objects - Recycle bin - emptying the bin takes a long time (T138217ALVAO) |
11.1 (2023-04-13)
|
| AM WA - Objects - Import CSV - value with more than 255 characters - Error: String or binary data would be truncated (T135551ALVAO) |
11.1 (2023-04-13)
|
| SD WA - New linked request form - The link cannot be created to the original request when using custom URL form for the service (T135319ALVAO) |
11.1 (2023-04-13)
|
| AM WA: Configuration management - Diagram of links - if there are two or more links between objects, only one may be drawn (T135081ALVAO) |
11.1 (2023-04-13)
|
| AM Console - shows error "InvalidExpiredRefreshToken" (T135008ALVAO) |
11.1 (2023-04-13)
|
| ALVAO WA: Service/Object tree - Large number of nodes on one level - Error 500 (Error during serialization or deserialization using the JSON) can be shown (T134881ALVAO) |
11.1 (2023-04-13)
|
| AM - Objects - Properties - offers values from object templates (T134855ALVAO) |
11.1 (2023-04-13)
|
| SD - Custom notifications - variable [$TicketInfo$] - empty information in the e-mail body (T134799ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Knowledge base - editing a knowledge also changes the date of its creation (T134780ALVAO) |
11.1 (2023-04-13)
|
| AM - Configuration Management - shows the assets in the recycle bin in the menus and also in the link diagram (T134580ALVAO) |
11.1 (2023-04-13)
|
| WA - New request from service catalogue - SLA on the form - Hint for SLA is not updated after SLA change (T134547ALVAO) |
11.1 (2023-04-13)
|
| Alvao.API Class Library - Database.WriteColumn - incompatibilities with version 10.4 (T134446ALVAO) |
11.1 (2023-04-13)
|
| SD - Advanced Workflows - Automatic request creation is skipped if defined on status New when Switch to this status automatically following the first assignment to solver choice is active (T134165ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Select service field - Current service is not selected in the tree (T134123ALVAO) |
11.1 (2023-04-13)
|
| AM - Database - Stored procedures spMoveNode/spMoveNodes - can't be called under Alvao system user id - permission denied (T134073ALVAO) |
11.1 (2023-04-13)
|
| AM - Objects - Tree - New object - inconsistency in security between AM Console and WA (T134067ALVAO) |
11.1 (2023-04-13)
|
| AM Console - Overview od licenses and instalations - licenses assigned to computers in " discarded assets" or in the "recycle bin" do not appear in the bottom table (T134049ALVAO) |
11.1 (2023-04-13)
|
| AM Console - Software - License - Cover by license... / Special instalation... - "note" field doesn't accept ENTER (T134033ALVAO) |
11.1 (2023-04-13)
|
| WA - Object tree - Slow searching (T134030ALVAO) |
11.1 (2023-04-13)
|
| SD - Request - Approval event - the read/unread flag setting is not working (T138325ALVAO) |
11.1 (2023-04-13)
|
| AM WA: Print - Print document - Wrong transfer date for internal protocols (T133502ALVAO) |
11.1 (2023-04-13)
|
| WA - Ticket - Email/note - Paste link from clipboard - & is replaced by & and link does not work (T133374ALVAO) |
11.1 (2023-04-13)
|
| AM WA - My documents - A file with special characters in the name cannot be downloaded (T133006ALVAO) |
11.1 (2023-04-13)
|
| AM Console - Tools - Lists - Definition of properties... - option "selection only" could be enabled even if "Use the list of another property" is disabled (T132925ALVAO) |
11.1 (2023-04-13)
|
| WA - Views - Share - Can't be used with only the Asset Management license key (T132739ALVAO) |
11.1 (2023-04-13)
|
| AM Console - Objects tree - New request - Only the highest parent is linked (T132689ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Requests - New request - Displays message "Leave site?" when clicking on the attachment link (T132668ALVAO) |
11.1 (2023-04-13)
|
| AM Console - Child objects / Found objects / List of objects - moving computers with computer sets ends with error "Violation of primary key constraint PK__ftComma..." (T132439ALVAO) |
11.1 (2023-04-13)
|
| SD - SK database - Requests - First response notification not sent (T132400ALVAO) |
11.1 (2023-04-13)
|
| WA - Request - Requester that is also Subscriber can't use Unfollow request command (T132282ALVAO) |
11.1 (2023-04-13)
|
| OA/Mobile device - Request - Detail - Links/Objects/Approval tab - Table/Tiles can be loaded only once after refreshing the page (T138832ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Main page - Search - Knowledge order does not respect the Display order item (T132188ALVAO) |
11.1 (2023-04-13)
|
| AM Console - in some cases, value in the tblNode.txtPath column is not computed after the object name changed (T132084ALVAO) |
11.1 (2023-04-13)
|
| SD WA - New request - User with only the main solver role on the service – Assign to me checkbox is disabled (T132067ALVAO) |
11.1 (2023-04-13)
|
| Database is not created with default server collation but with Czech_CI_AS (T131673ALVAO) |
11.1 (2023-04-13)
|
| SD - Ticket link in act does not use WA URL set in Alvao WebApp settings (T138933ALVAO) |
11.1 (2023-04-13)
|
| SD - Custom Notifications - Custom DateTime fields are displayed in default SQL format (mon dd yyyy hh:mi[AM|PM]) (T131475ALVAO) |
11.1 (2023-04-13)
|
| OA/MR - Load message to existing request - if list (MsoListParagraph style) is included, it is possible to lost some data (T131416ALVAO) |
11.1 (2023-04-13)
|
| WA: Requests - Assign to me - Main solver can't take more than 1 request at the time (T131217ALVAO) |
11.1 (2023-04-13)
|
| WA - Request templates - Field service - Can't search by service key words (T131039ALVAO) |
11.1 (2023-04-13)
|
| AM - ExportUtil - error (Incorect syntax near the keyword 'from'), when only system columns (with @) are defined (T130229ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Requests - Approving - When using Message for requester variable multiple times, only the first message is inserted (T129235ALVAO) |
11.1 (2023-04-13)
|
| SD - Requests - Reply to requester - doesn't work with Host requester (T129215ALVAO) |
11.1 (2023-04-13)
|
| WA - Request templates - SLA disappears from template and scheduled requests are not created if the SLA is removed from the service (T129196ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Requests - New request - Selecting a service may leads to expanding the Assign section (T129185ALVAO) |
11.1 (2023-04-13)
|
| SD - Request - Approving won't start when the request would be approved automatically by the requester (T129042ALVAO) |
11.1 (2023-04-13)
|
| SD - Request - Reopen by requester through an e-mail - Doesn't work when the requester is also member of solver team (T128503ALVAO) |
11.1 (2023-04-13)
|
| AM - Print - By an electronic pen - Date in protocol is not filled in (T128411ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Requests - Detailed log - Wrong order of notification of created request (T126230ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Request - Communication - Links with target _blank does not open new tab or window (T125344ALVAO) |
11.1 (2023-04-13)
|
| SD WA - Requests displayed multiple times in table (T125084ALVAO) |
11.1 (2023-04-13)
|
| WA - Searching in Object tree sometimes doesn't work (T124082ALVAO) |
11.1 (2023-04-13)
|
| SD - New request - Custom form - data field added via DateTimeField behaves unexpectedly (T124076ALVAO) |
11.1 (2023-04-13)
|
| WA - Tables - Views - Duplication of views and other unwanted behavior may occur (T121220ALVAO) |
11.1 (2023-04-13)
|
| 500 error "Status of the request cannot be changed because the request is under approval" after the creation of a request with assign to the solver (T139022ALVAO) |
11.1 (2023-04-13)
|
| ALVAO - Configuration check - sends unnecessary emails (T144781ALVAO) |
11.1 (2023-04-13)
|
| AM Console - Software - when removing the OEM license, the error "Either BOF or EOF is True or the current record has been deleted" (T140931ALVAO) |
11.1/FIX1 (2023-05-04)
|
| Alvao Analysis Power BI Report - First response fulfillment - Alvao System is incorrectly listed as first response author (T142336ALVAO) |
11.1/FIX1 (2023-05-04)
|
| AM - ImportAD - Objects - Properties - attribute values of Integer8 type (timestamp) are imported as "System.__ComObject" (T140545ALVAO) |
11.1/FIX2 (2023-06-01)
|
| Periodic alerts - Alert returning no rows is evaluated every 15 minutes (T143350ALVAO) |
11.1/FIX2 (2023-06-01)
|
| AM WA - Objects - Print - Person handing over/Recipient - Recipient's Location is used for both users when generated (T144011ALVAO) |
11.1/FIX3 (2023-07-06)
|
| AM Console - if AAD authentication is used, MS Defender may block AzureLogin.module due to missing digital signature (T144248ALVAO) |
11.1/FIX3 (2023-07-06)
|
| SD - Send message/Note - Error 500 - The parameters dictionary contains a null entry for parameter 'type' of non-nullable type (T145072ALVAO) |
11.1/FIX3 (2023-07-06)
|
| AM - Import SCIM (AAD) - Folder "Objects loaded from Active Directory" is multiplied (T131609ALVAO) |
11.1/FIX4 (2023-08-03)
|
| AM Enterprise API: Objects - Property 'hidden' does not correspond to 'Hidden object' option (T144898ALVAO) |
11.1/FIX4 (2023-08-03)
|
| Requests - Slow loading (T134025ALVAO) |
11.1/SP1 (2023-09-14)
|
| SD: New (linked) request form - If the user selects a service where he has no solver permission (he is only a requester), he can choose SLA and assign the request to the solver (T132232ALVAO) |
11.1/SP1 (2023-09-14)
|
| AM - Detection - HW components are also found in a computer in the Discarded asset (T145120ALVAO) |
11.1/SP1 (2023-09-14)
|
| AM/SD - New request - Objects field - doesn't display the assets of subordinates (T143958ALVAO) |
11.1/SP1 (2023-09-14)
|
| AM Console - Detection tab - Compare to Asset Registry... - Write changes to tree - the command does not work until automatic update is enabled (T144477ALVAO) |
11.1/SP1 (2023-09-14)
|
| WA - Tables - Error "The JSON request was too large to be deserialized" when trying to display all columns of the table (T148339ALVAO) |
11.1/SP1 (2023-09-14)
|
| AM Console - New detection - if same computer is in the Recycle bin, new detections have a status "computer will not be detected because there are computers with a duplicate name on the network" (T144954ALVAO) |
11.1/SP1 (2023-09-14)
|
| Alvao Service - an error "The DELETE statement conflicted with the REFERENCE constraint "FK_tblFile_FileImageId"" is displayed in the log (T146681ALVAO) |
11.1/SP1 FIX5 (2023-10-05)
|
| ImportAD - Parallel run - Error: There is already an object named '##tmp' in the database (T146714ALVAO) |
11.1/SP1 FIX5 (2023-10-05)
|
| AM - SCCM Detection - Detected version of operating system doesn't contain build number (T146919ALVAO) |
11.1/SP1 FIX5 (2023-10-05)
|
| AM WA - Objects - Print - On user - Transfer date is several years in the past (T147089ALVAO) |
11.1/SP1 FIX5 (2023-10-05)
|
| AM - Power BI report - Software usage - shows records with the date "1899-12-30" in the column "Last run" (T149554ALVAO) |
11.1/SP1 FIX7 (2023-12-07)
|
| WA - User - Settings - Settings backup - Not visible with only AM license key (T150413ALVAO) |
11.1/SP1 FIX7 (2023-12-07)
|
| AM - Object - Print - Execution Timeout Expired (T150732ALVAO) |
11.1/SP1 FIX7 (2023-12-07)
|
| SD - New request - Non-registered user - If the Name and Surname field is not filled, all values are lost (T151224ALVAO) |
11.1/SP1 FIX7 (2023-12-07)
|
| SD - Custom forms - Date and Datetime fields may not be possible to select (T152377ALVAO) |
11.1/SP1 FIX8 (2024-01-04)
|
| WA - Approval - Custom notification - Bit value is represented as 0/1 and not as No/Yes (T152106ALVAO) |
11.1/SP1 FIX9 (2024-02-01)
|
| SD - Request - Reopen - Any Guest can reopen request created by other Guests (T142929ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Administrator can see hidden objects in the tree and in the search results (T145309ALVAO) |
11.2 (2024-04-11)
|
| ServerSetup - Installation location - Missing IIS installation - Unknown error (0x80005000) (T46046ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Properties - Numerical properties can't be set to empty value (T150543ALVAO) |
11.2 (2024-04-11)
|
| AM - EHF - Print - Sign method via web - Custom notification template - Not sending notifications when special characters are in the subject (T151235ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Object tables - "date" values may show a different date than on the Properties tab (T155171ALVAO) |
11.2 (2024-04-11)
|
| AM WA - Objects - Import from CSV - error "Subquery returned more than 1 value" (T151520ALVAO) |
11.2 (2024-04-11)
|
| DatabaseDeploy (ServerSetup) - create/upgrade database ends with an error "invalid object name vLastEvaluatedSwDetect" (T151634ALVAO) |
11.2 (2024-04-11)
|
| WA - Ticket - Communication - Requester does not see approval results that he approved (T154712ALVAO) |
11.2 (2024-04-11)
|
| Send or load an e-mail to the Service Desk - Mail message can lose some of the formatted styles (T152233ALVAO) |
11.2 (2024-04-11)
|
| SD - New request - Default value of Priority field is not set according to Impact and Urgency (T152594ALVAO) |
11.2 (2024-04-11)
|
| WA - Chrome may incorrectly propose to translate web from different language (T152607ALVAO) |
11.2 (2024-04-11)
|
| MS Entra - User provisioning (SCIM) - Attribute Office location is mapped to Other contact attribute (T154480ALVAO) |
11.2 (2024-04-11)
|
| WA - Various pages - New - Entity detail is not shown if the entity doesn't fit into the number of displayed items in table/tree (T154311ALVAO) |
11.2 (2024-04-11)
|
| ImportAD - Error "Object reference not set to an instance of an object" (T157492ALVAO) |
11.2/FIX1 (2024-05-16)
|
| SD - New ticket - .mht attachment - error 500 (T155925ALVAO) |
11.2/FIX1 (2024-05-16)
|
| User provisioning - User object in Asset management - Country and State or Province properties are swapped (T157474ALVAO) |
11.2/FIX2 (2024-06-06)
|
| Software products library: library upgrade shows an error "Violation of PRIMARY KEY constraint 'PK__#tmpP - The duplicate key value is (69034)" (T162207ALVAO) |
11.2/FIX3 (2024-07-04)
|
| Alvao Service - an error "SwLib WS responded with code 0" is shown in the log (T160097ALVAO) |
11.2/FIX3 (2024-07-04)
|
| WA - Tables - View - Share - Select user or group - name with <> causes error (T156991ALVAO) |
11.2/SP1 (2024-09-19)
|
| Tickets - Ticket: General tab - Does not show Impact and Urgency (T162610ALVAO) |
11.2/SP1 (2024-09-19)
|
| ALVAO Standard HW - SW Request Form: Price calculation doesn't work when user uses different language than default (T172614ALVAO) |
11.2/SP1 FIX10 (2025-03-06)
|
| Software - Software licenses - Import from CSV: Assigning and releasing licenses in the same file can lead to an error (T165385ALVAO) |
11.2/SP1 FIX6 (2024-11-07)
|
| AM Console - Asset check - error "The DELETE statement conflicted with the REFERENCE constraint FK_tblLog_lintInventoryId...", when attempting to delete inventory (T151517ALVAO) |
25.1/RTM (2025-04-10)
|
| PBI reporting/DB maintenance - Error The identifier that starts with '...' is too long. Maximum length is 128. (T161537ALVAO) |
25.1/RTM (2025-04-10)
|
| Objects - Object - Child objects (tab): Analyze in MS Excel Sheet command - Date columns are interpreted with a time part (T165351ALVAO) |
25.1/RTM (2025-04-10)
|
| AM Console - Query language: Displays discarded assets even if this is disabled in the settings (T168982ALVAO) |
25.1/RTM (2025-04-10)
|
| User menu - My assets: Shows no or wrong asset for some users (T169858ALVAO) |
25.1/RTM (2025-04-10)
|
| Import AD: Groups that have been imported from AD are not removed (T170549ALVAO) |
25.1/RTM (2025-04-10)
|
| Administration - Asset Management - Types of links between objects: Multiplicity - Cardinality 1:N works in reverse (T171042ALVAO) |
25.1/RTM (2025-04-10)
|
| SD Enterprise API: tickets/{ID}/log - GET - Value of toPersonId can be NULL (WA actions Assign and Send message) (T171233ALVAO) |
25.1/RTM (2025-04-10)
|
| Software products library: some computers have "Waiting for the scan evaluation" message in the Log for a long time (T178379ALVAO) |
25.2 PATCH (code freeze 2025-07-14; 2025-08-07)
|
| Objects - Print: Large number of assets can end in error (500 Execution timeout expired) (T175575ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| ALVAO Standard HW - SW Request Forms: Total price - Decimal separator does not respect user's language (T176452ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| SD - Approval state - Can't transit to another state if next state sends notification with empty approval result comment (T177483ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Objects - Object - Object tickets: Does not show tickets that are closed and in the archive (T179981ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Tickets - New ticket: Default signature is used instead of a personal signature (T182326ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Tickets - New ticket: Requested for another user field and Objects field - Objects are not suggested by changed value in the Requested for another user field (T178538ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| SD - Custom ticket form - Attachment size is not displayed (T180023ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Alvao WebApp - Tickets - Ticket - Return to main solver: Typo in a warning message (T180641ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Tickets: User is able to mark as read / unread in ticket detail, while the commands for it are not visible (T183203ALVAO) |
26.1 RTM (code freeze 2026-01-05; 2026-02-05)
|
| SD - Ticket View - Internal target (due date) not showing in Current target (due date) when SLA paused (T183206ALVAO) |
26.1 RTM (code freeze 2026-01-05; 2026-02-05)
|
| Alvao database: Creating new - Error: The operation cannot be performed on database "Alvao" because it is involved in a database mirroring session or an availability group... (T183889ALVAO) |
26.1 RTM (code freeze 2026-01-05; 2026-02-05)
|
| Tickets - Ticket - Go to state, ...: When replying to a message, the text may contain CSS rules (T184440ALVAO) |
26.1 RTM (code freeze 2026-01-05; 2026-02-05)
|
| WA - Ticket approval - Empty approver when deleting an approver (T186507ALVAO) |
26.1 RTM (code freeze 2026-01-05; 2026-02-05)
|
| SD - Service - Loading messages - Messages are loaded over and over again (T153503ALVAO) |
-
|
| WA - Administration - Groups - Group cannot be removed (T151719ALVAO) |
-
|
| WA - CKEditor - Pasting table from Excel online populates the text editor with CSS text (T155431ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Save to request log/new request from e-mail - Missing recipients from Exchange (T147330ALVAO) |
-
|
| WA - CKEditor - Tables - Text formatting is broken when a table is aligned to the left (T156210ALVAO) |
-
|
| AM - EHF - My documents - Require password when signing documents - Doesn't work with certain login methods (T156212ALVAO) |
-
|
| SD WA - Communication - Some uploaded images are rotated differently than the originals (T91892ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Delayed sending of emails - When reading the "Outbox" folder, OA reads the message and stops sending it (T111893ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Content is rendered outside the taskbar (T115357ALVAO) |
-
|
| ALVAO - Documents - Detail - Objects - handover document is linked to another objects than in the asset table inside the document (T160757ALVAO) |
-
|
| The fourth level of numbered list in email from Outlook is badly formatted (T135565ALVAO) |
-
|