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Release Notes

ALVAO 11.0

Before upgrading to a new version, read Important Notices and Known Issues. See New Features and Changes you will find a list of new features and changes in the new version. For a list of released updates, see Released Updates.

Abbreviations used

Abbreviation Abbreviation meaning
AM ALVAO Asset Management product
AM Agent Asset Management Agent
AM Collector, Collector Asset Management Collector
AM Console Asset Management Console
AM WS Asset Management WebService
CA WS Custom Apps WebService
MR, MailboxReader Service Desk Mailbox Reader
OA ALVAO Outlook Add-in
SD ALVAO Service Desk product
SD WS Service Desk WebService application
WA, WebApp ALVAO WebApp

Record Tagging Conventions

The records in the Important Notices, New Features and Changes, Troubleshooted Issues, and Known Issues sections have the following format:

<product abbreviation> <application designation> <functionality> <description of change>

In addition, the identifier of the fix or change is usually included at the beginning or end of the record, e.g. T11111ALVAO. 


  • SD WebApp - Requests - Edit - Functionality Description. (T11111ALVAO)
    • The modification relates to the ALVAO WebApp within the ALVAO Service Desk product.
  • AM Console - Settings - Detection - Setup - Functionality description. (T22222ALVAO)
    • The modification concerns the ALVAO Asset Management Console application in the ALVAO Asset Management product.


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