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New license

This section describes how to register different types of licenses.

To create a new license, follow this procedure:

  1. Go to License Registration and use the New License command from the local menu.
  2. In the first step of the wizard, New license - product select the main license product.
    Note:
    If the license covers multiple products, you can add them on the Substitute products tab when you edit the license afterwards.
  3. In next step New license - license fill in the field in guide page.
  4. Go to the next step of the wizard New License - License Items and add specific computers/users to the list if necessary. You can also assign licenses to computers/users later.
    Note:
    • If the purchased product contains multiple activation keys (e.g. OEM license), insert them sequentially into each license item in the field Activation Key.
    • If an Activation Key is specified for a license, this value is already preset when creating license items in the Activation Key field of the item.
    • If the Activation Key field is is filled in manually (that is, it is not automatically pre-populated by the license activation number), duplication is checked in all license entries.
  5. In step New license - documents and media add a link to the invoice documenting the license purchase.

Licence "on device"

A license covers installations of specific products on the computers to which it is assigned.

  1. Create a new license - see the procedure New License.
  2. In step New license - license, fill in the following field:
    • In the Number field, enter the number of licenses purchased, i.e., the number of devices or computers to which the license can be assigned
    • Select "per device" in the License Model field.

License "per user"

The license covers installations of specific products on all devices that specific users are entrusted to use.

  1. Create a new license - see the New License procedure.
  2. In step New license - license, fill in the following fields:
    • In the Number field, enter the number of licenses purchased, i.e. in this case the number of users that can be assigned a license.
    • In the License Model field, select "per user".

Licence "to the core"

The license covers the installation of specific products on specific computers. The license is specific in that each computer in the license draws multiple cores.

  1. Create a new license - see the New License procedure.
  2. In step New license - license, fill in the following fields:
    • In the Number field, enter the number of licenses purchased, i.e. in this case the number of cores.
    • In the License Model field, select "per core".
  3. In the New License - License Items step, for each computer, create an entry with the corresponding number of licenses assigned.

Licence "per processor"

The license covers the installation of specific products on specific computers. The license is specific in that each computer draws multiple processors from the license.

  1. Create a new license - see the New License procedure.
  2. In step New license - license, fill in the following fields:
    • In the Number field, enter the number of licenses purchased, i.e. in this case the number of processors.
    • In the License Model field, select "per processor".
    • Enable the Enable multiple license allocation to a single object option.
  3. In the New License - License Items step, for each computer, always create as many items as the number of processors the computer draws from the license.

License type "CAL per user/device"

This type of license is characterized by the fact that there is usually no product installation on the computers that this license can cover.

  1. Create a new license - see the procedure New License.
  2. In step New license - license, fill in the following fields:
    • In the Number field, enter the number of licenses purchased, i.e. the number of devices or users that can be assigned a license.
    • In the License Model field, select "per device" or "per user" depending on the CAL
    • In the License Type field, select the "CAL" option.
      Note:
      This license type does not check if the license is "wasted".

Licence for ALVAO products

ALVAO Asset Management

  1. Create a device license for ALVAO Asset Management product of the specific version.
    Note: This product is a package that contains all components belonging to Asset Management.
    • Fill in the Number (number of computers) field.
    • Set the dates in the Validity to (if you have an annual lease license) and Upgrade/support to (the date by which you can upgrade your software product library) fields.
    • Leave the license type at normal.
    • Fill in the other required fields to complete the license creation - see new license.
    • If you have older versions of Agents installed on your computers, edit the license and add the appropriate versions of Agents on the Additional Products tab.
  2. Add a license wherever any of the Asset Management applications are installed, e.g. Agent, Console, and also on servers running Collector, etc.
Tip:
You can let the Asset Management license automatically assign. When auto-allocating, also enable the Allocate to package components as well option.

ALVAO Service Desk

  1. Create a user license for the ALVAO Service Desk product of the appropriate version.
    Note: This product is a package that contains all components belonging to the Service Desk.
    • Fill in the Number
      • field.
    • Set the license type to CAL.
    • Note in the Note field, here is the license per applicant or per investigator.
    • Set the dates in the Expiration By and Upgrade/Support By fields, if applicable.
    • Fill in the other required fields and complete the license creation - see new license.
  2. Assign the license to users (solvers or users)
  3. Set server installations (MailboxReader, Web App) as Special Installations.

Licence for Office 365

  1. Create a user license for the appropriate edition of Microsoft Office 365.
    Note: MS Office 365 products in the library are packages that include all the components that the license may cover (e.g. MS Office 2016, etc.).
    • In the Number field, fill in how many users you purchased the license for.
    • Leave the license type to normal.
    • Set the dates in the Expiry to and Upgrade/support to fields, if applicable.
    • Fill in the other required fields and complete the license creation - see new license.
  2. Assign the license to users.
  3. License automatically covers installations of MS Office 365, 2016, 2019, etc.

License of type Windows Server Datacenter Edition

The license covers the installation of the server OS. It also covers the installation of all Windows OS on the virtual machines running on this server.

  1. Create a perdevice license for the Windows Server Datacenter Edition (hereafter WSDE) product, set the specific number of licenses purchased in the Number field. Allocate this license to physical servers.
  2. Create another new auxiliary license:
    • To make it easy to pair a license with a server license, use the same name as the server license with a note that it is an auxiliary license for virtual machines.
    • Set one of the Windows OS as the license product.
    • The type will be "unlimited multilicense"
    • Do not set the date in the Expiration by and Upgrade/support by fields.
    • Add a link of type "related to" to the license created in point 1.
    • Enable the "Automatically Allocate" option and set the filter in the settings to automatically allocate and remove licenses only on virtual machines running under a specific server (e.g., limit the filter to the path in the object tree).
    • Finish creating the license, and then edit the license to add all Windows OSes (that may potentially be present on the virtual machines) to the table on the Spare Products tab.
The ancillary license will then automatically cover all Windows OS installations on virtual machines running on the host server.
Note:
You only need to create one auxiliary multilicense for multiple WSDE licenses, which can have links to multiple WSDE licenses.

 

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