User guide

Skip Navigation LinksALVAO 11.0ALVAO Service DeskRequestsDocumentation of communications and solutionsReturn request to operator Skip Navigation Links.

Expand Sending a message

Sending a message

Forward message

Forward request

Minutes from another communication

Request resolution

Request closure

Reopen request for resolution

Retrieving a message from the requester from MS Outlook

Return request to operator

Internal records

Waiting for requester

Important communication

Change Alvao version

Change language

Return request to operator

You can return a request to the main solver using the Requesty - Return to Main Solver command.

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