SD - New request - Custom form - data field added via DateTimeField behaves unexpectedly

This article is about product releases

ALVAO Service Desk 10.3 and higher

Symptoms

If a date field is selected on the standard form, today's date is filled in. If a date field is selected on a custom form and added using ColumnsControl, the behavior is the same as on a standard form (today's date is filled in). If a date field is selected on a custom form that is added using the DateTimeField element, the field remains empty when selected.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Issue number

T124076ALVAO

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