SD - New request - default templete does not load
This article is about product releases
ALVAO Service Desk 10.3 and higher
Symptoms
Spontaneous removal of the request template
Cause
-
Solution
Fixed in release 11.0.1092 - 11.0/FIX1 (2022-05-05)
Workaround
-
Steps to reproduce this behavior
The administrator sets the default service request template. The administrator modifies the service. The template removes itself.
Attachments
Issue number
T124935ALVAO