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Autonomous Agent - if there is a duplicate computer in the evidence, no one will know about it

This article is about product releases

ALVAO Asset Management 10.0 and higher

Symptoms

There are two computers with the same name on the network in the active evidence. The Autonomous Agent asks the AM WS if it should perform a detection, but it returns the error "there are multiple computers with this name in the evidence". However, the error is only logged in the Agent log (if enabled). The Asset Management administrator may not know about the error until it starts investigating that the computer has not been detected for a long time.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.0.2043 - 11.0/SP1 (2022-09-15)

Workaround

None

Steps to reproduce this behavior

Attachments

Issue number

T125427ALVAO

 

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