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AM - Print - error 500 "Sequence contains no matching element" occurs

This article is about product releases

ALVAO Asset Management 11.0 and higher

Symptoms

A print report is printed (e.g. Internal Transfer Protocol) and after confirming the dialog with the sender and receiver, error 500: "Sequence contains no matching element" may occur.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.0.1154 - 11.0/FIX2 (2022-06-02)

Workaround

Check whether the print template stored in the database (Administration - Asset Management - Print report templates) also contains the "logo.png" and "style.css" files. If not, you will find these missing files (you can insert them e.g. from the AM Console installation folder).

Steps to reproduce this behavior

Attachments

Issue number

T126410ALVAO

 

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