SD WA - Request - Transit to status - Error 'Conversion failed when converting the nvarchar value 'value' to data type int.' when starting approval
This article is about product releases
ALVAO Service Desk 10.4 and higher
Symptoms
Error 500 when transiting to approval status.
Conversion failed when converting nvarchar value 'Value' to data type int.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.0.1154 - 11.0/FIX2 (2022-06-02)
Workaround
Do not use this item in message for approver.
Steps to reproduce this behavior
Defined custom field with combination of type int and use the value list property checked. Used in message for approver.
Attachments
Issue number
T126658ALVAO