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WA – Administration – SD – Services – Settings manager can't see command for New service creation

This article is about product releases

ALVAO Service Desk 10.3 and higher

Symptoms

Settings manager can't see command for New service creation.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.0.1201 - 11.0/FIX3 (2022-07-07)

Workaround

It is still possible to create a new service if the correct URL address is inputed into the web browser.

Steps to reproduce this behavior

User is member of Settings manager group.

Attachments

Issue number

T126987ALVAO

 

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