AM Console/WA - Print - when bulk printing a generic print template (e.g. Asset Card), error 500 "there are multiple root elements" is displayed
This article is about product releases
ALVAO Asset Management 10.4 and higher
Symptoms
When bulk printing a generic print template (e.g. Asset Card), error 500 "there are multiple root elements" is displayed.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.0.1201 - 11.0/FIX3 (2022-07-07)
Workaround
Use printing over each object individually.
Steps to reproduce this behavior
Attachments
Issue number
T127376ALVAO