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WA - Administration - Users/Services - Users with disabled account draw license

This article is about product releases

ALVAO 11.0 and higher

Symptoms

WA – Administration – Users – Column "Draws license" shows value "Per user" for users that have value "Yes" in the column "Account is disabled".
WA – Administration – Services – Table view – Column "Draws license (number)" may not correspond to correct number of used licenses.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.0.2043 - 11.0/SP1 (2022-09-15)

Workaround

Apply scripts from attachments.

Steps to reproduce this behavior

WA – Administration – Users
WA – Administration – Services – Table view

Attachments

Issue number

T127769ALVAO

 

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