SD – Requests grid – view can't be saved after some changies were made if one of these tabs were displayed: Links, Approving, Objects
This article is about product releases
ALVAO Service Desk 10.4 and higher
Symptoms
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Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.0.1264 - ALVAO 11.0/FIX4 (Q3 2022)
Workaround
Drag and drop changed view to some other position.
Grid will be automatically saved.
Steps to reproduce this behavior
Select request in the grid.
Select one od these tabs: Links, Approving, Objects,.
Change filter in requests grid.
Try to save view.
Save and restore commands are missing.
Attachments
Issue number
T128099ALVAO