Skip Navigation LinksALVAO 11.0Known Issues Skip Navigation Links.


SD – Requests grid – view can't be saved after some changies were made if one of these tabs were displayed: Links, Approving, Objects

This article is about product releases

ALVAO Service Desk 10.4 and higher

Symptoms

-

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.0.1264 - 11.0/FIX4 (2022-08-04)

Workaround

Drag and drop changed view to some other position.
Grid will be automatically saved.

Steps to reproduce this behavior

Select request in the grid.
Select one od these tabs: Links, Approving, Objects,.
Change filter in requests grid.
Try to save view.
Save and restore commands are missing.

Attachments

Issue number

T128099ALVAO

 

Did not find what you were looking for? Ask our technical support team.