Skip Navigation LinksALVAO 11.0Known Issues Skip Navigation Links.


SD WA - Requests - New request - Selecting a service may leads to expanding the Assign section

This article is about product releases

ALVAO Service Desk 10.3 and higher

Symptoms

If a service on the form is removed and then a new service is selected, the Assign section expands.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Change the service without first removing the existing service from the field.

Steps to reproduce this behavior

Attachments

Issue number

T129185ALVAO

 

Did not find what you were looking for? Ask our technical support team.