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SD - Custom Notifications - Custom DateTime fields are displayed in default SQL format (mon dd yyyy hh:mi[AM|PM])

This article is about product releases

ALVAO Service Desk 10.4 and higher

Symptoms

Custom DateTime fields are in custom notifications displayed in default SQL format. Usually "mon dd yyyy hh:mi[AM|PM]".

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1096 - 11.1 (2023-04-13)

Workaround

Use standard notifications.

Steps to reproduce this behavior

Attachments

Issue number

T131475ALVAO

 

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