SD WA - Main page - Search - Knowledge order does not respect the Display order item
This article is about product releases
ALVAO Service Desk 10.3 and higher
Symptoms
When searching on the Main page, the knowledge item Display order is not respected. The knowledge is sorted alphabetically. Elsewhere in the application, the item is respected.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.1.1096 - 11.1 (2023-04-13)
Workaround
-
Steps to reproduce this behavior
Attachments
Issue number
T132188ALVAO