MR - EWS - Loading messages using OAuth ends with error 'The ConnectionString property has not been initialized.'
This article is about product releases
ALVAO Service Desk 10.4 FIX9 and FIX10
Symptoms
Error 'The ConnectionString property has not been initialized.' in MailboxReader log.
Messages are not loaded from Exchange.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.0.1030 - 11.0 (2022-04-14)
Workaround
Upgrade to version 11 (recommended) or
downgrade MailboxReader to version 10.4 FIX 8
Steps to reproduce this behavior
Attachments
Issue number
T132409ALVAO