WA - Requests - Multiple action - Not all selected requests are processed
This article is about product releases
ALVAO Service Desk 11.0 and higher
Symptoms
Selected requests in the table: 500
The form displays the number of selected requests, for example 200.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.1.1096 - 11.1 (2023-04-13)
Workaround
Run this action multiple times.
In most cases, error is just in the fact that there is a limit to how many requests can be processed at given time.
Steps to reproduce this behavior
Select several hundred requests.
Attachments
Issue number
T135813ALVAO