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AM Console - automatic update does not work

This article is about product releases

ALVAO Asset Management 11.0 and higher

Symptoms

- AM Console is connected via Asset WebService
- the "keep me signed in" option in the login dialog is enabled

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1344 - 11.1/FIX2 (2023-06-01)

Workaround

From the main "Tools" menu, use the "Sign in as different user" command and log in again. AM Console will now offer an automatic update.

Steps to reproduce this behavior

Attachments

Issue number

T142535ALVAO

 

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