Periodic alerts - Alert returning no rows is evaluated every 15 minutes

This article is about product releases

ALVAO 10.3 and higher

Symptoms

Query for periodic alert returning no rows (there is nothing to send) is executed every 15 minutes. Exept for days/weeks/months when the query returns some rows.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1344 - 11.1/FIX2 (2023-06-01)

Workaround

Write the query the way that it returns data every day.

Issue number

T143350ALVAO

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