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AM - Detections - a computer in a different time zone may be detected several hours after the request is made

This article is about product releases

ALVAO Asset Management 10.0 and higher

Symptoms

- the detected computer is in a different time zone (more to the west of the UTC).
- the detection manager needs to get an up-to-date detection of the computer as soon as possible
- The manager creates a request with the "detect immediately" flag.
- the method of detection is "Autonomous Agent" or "Automatic" (and the AM Agent is installed on the station).
- the computer is detected after a several hours

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1408 - 11.1/FIX3 (2023-07-06)

Workaround

None

Steps to reproduce this behavior

Attachments

Issue number

T144876ALVAO

 

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