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Handover protocols - Duplicities

This article is about product releases

ALVAO Asset Management 11.0 and higher

Symptoms

When creating a new handover protocol, multiple documents may be created.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.1408 - 11.1/FIX3 (2023-07-06)

Workaround

Click on Send just once and possibly wait until the document is created. Do not close the window until the document is created.
When duplicities are already created, delete those duplicit documets.

Steps to reproduce this behavior

WebApp - Object - Print - Transfer protocol inner - OK - Send (quickly click multiple times).

Attachments

Issue number

T145053ALVAO

 

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