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AM - Detection - HW components are also found in a computer in the Discarded asset

This article is about product releases

ALVAO Asset Management 10.0 and higher

Symptoms

- machine identification is set to "Bios serial number
- detection ends by error, when you compare the detection to asset registry, it shows a computer in the Discarded assets

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.1.2039 - 11.1/SP1 (2023-09-14)

Workaround

Remove computer from Discarded assets or change BIOS serial number on it.

Steps to reproduce this behavior

Attachments

Issue number

T145120ALVAO

 

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