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ALVAO Service Desk Enterprise API, ...: tickets{ID}/log - POST - Parameter toPersonId is ignored

This article is about product releases

ALVAO Service Desk 11.0 and higher

Symptoms

Parameter toPersonId is not processed and is ignored.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 25.1/PATCH (2025-05-15)

Workaround

-

Steps to reproduce this behavior

Attachments

Issue number

T174743ALVAO

 

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