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Objects - Object - Object tickets: Does not show tickets that are closed and in the archive

This article is about product releases

ALVAO Asset Management, ALVAO Service Desk 10.4 and higher

Symptoms

Ticket's tab on the object does not show tickets that were closed and are in the archive.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 25.2 RTM (code freeze 2025-06-02; 2025-07-03)

Workaround

-

Steps to reproduce this behavior

Attachments

Issue number

T179981ALVAO

 

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