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Log

The log contains all entries related to the object selected in the tree.
If the display including subtree is enabled, the records of all its subobjects are also displayed.
Types of entries in Log:
  • History - automatically generated records about object moves in the tree (i.e. computers and accessories between users or user moves in the organization structure).
  • Notes - user notes, e.g. about computer malfunctions, repairs, etc.
  • Detection - records of implementation detections computer data.
    • Warning - a record of discrepancies between detection and records that could not be automatically updated.
    • Error - error in detection.
  • Installation registry - records of detected software installs or uninstalls.
  • Documents - documents related to computers or other assets, such as invoices, delivery notes, handover protocols, etc. Records of unpaid documents are also displayed.
  • Information - records of changes to the values of properties, object kind, and record updates according to detection.
  • License registry - records of the allocation or removal of license to the selected object.
  • Missing License Notification - Records of sent SAM alerts.
  • Asset Inventory - any records of actions taken during asset inventory.
  • Loan - records of the loan and return of media.
  • Request - a record of a request related to the object in the ALVAO Service Desk (if you use it).
  • Links - records the addition and removal of links.

Local menu options of the Diary tab:

  • Add
    • Note - write a new note to the log of the object selected in the tree.
    • New document - create a new document and add a link to it in the log.
    • Link to document - add a link to an existing document to a log object.
  • Open Attachment - open the attachment of the selected log entry.
  • Find in tree
    • Object - highlight in object tree the object in whose log the record is written (it is listed in the Object column).
    • Related object - highlighted in object tree the object to which the record relates (for example, the added monitor mentioned in the Message column).
  • View in Service Desk - display the selected record of type Request.
  • Table - menu allows customize the table. For example, create filters, views or display multiple rows.
  • Find - search for text in the displayed table.
  • Delete - delete the selected record.
  • Edit - edit the selected record (depending on the record type, opens a window): Document, Installation log or Note.
    Caution:
    Edit or Delete can only be performed on certain log entries, and these operations can only be performed by users with the Administrator or Asset Administrator.
    The exceptions are Software License Manager, who can edit documents and entries from Installation Records, and Accountant who can edit documents (Invoices).
    No records can be deleted absolutely, deleted records are displayed using the local table menu - Table Show deleted entries.

 

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