Skip Navigation LinksALVAO 11.1Index of windows and commandsALVAO WebAppAdministrationUsersUserSLA Skip Navigation Links.


SLA

This window is used to assign SLA and services to the selected user. A user can only submit requests to services in which has at least one SLA assigned. By assigning an SLA in a service, the user becomes a requester in that service.

Options:

  • Command panel
    • Add - add another SLA to the table.
    • Remove - remove the selected SLA from the table.
  • Table - contains combinations of SLAs and services that are available to the selected user. You can customize the table content as needed.

 

Did not find what you were looking for? Ask our technical support team.