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SD WA - Requests - Content isn't rendered when in Tiles mode and the phone is in horizontal position

This article is about product releases

ALVAO Service Desk 11.1 and higher

Symptoms

When the phone is in the horizontal position and the Requests page is displayed as Tiles, the list of requests isn't shown. When the phone is turned or displayed mode is switched to Table, the list is displayed.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.2.1134 - 11.2 (2024-04-11)

Workaround

Switch display mode to Table or turn your phone.

Steps to reproduce this behavior

Attachments

Issue number

T143978ALVAO

 

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