| Issue | Fix planned for release |
| ALVAO Service Desk: Ticket - Move to service - with exceptional solvers - unexpected scenarios (T172296ALVAO) |
25.1/PATCH (2025-05-15)
|
| Tickets - Ticket - Approval, ...: Error displayed in the ticket detail on status change that hides the ticket in the table (T173990ALVAO) |
25.1/PATCH (2025-05-15)
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| Administration - Asset Management - Object templates: it is possible to move only one object at a time by "Drag n' Drop" (T169753ALVAO) |
25.1/RTM (2025-04-10)
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| Administration - Asset Management - Object templates: New template - Not possible to create new icon (T171772ALVAO) |
25.1/RTM (2025-04-10)
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| Administration - Asset Management - Types of links between objects: Multiplicity - Cardinality 1:N works in reverse (T171042ALVAO) |
25.1/RTM (2025-04-10)
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| Administration - Service Desk - Services - Service - Service catalogue - New ticket form - Items displayed on the form, ...: Custom javascript - Is executed after the license is removed (T163703ALVAO) |
25.1/RTM (2025-04-10)
|
| AM Console - Asset check - error "The DELETE statement conflicted with the REFERENCE constraint FK_tblLog_lintInventoryId...", when attempting to delete inventory (T151517ALVAO) |
25.1/RTM (2025-04-10)
|
| AM Console - Detection: Detection tab - If detected computer hostname is not match, detected hostname is not visible in the error message (T166152ALVAO) |
25.1/RTM (2025-04-10)
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| AM Console - Query language: Displays discarded assets even if this is disabled in the settings (T168982ALVAO) |
25.1/RTM (2025-04-10)
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| AM WA - Tree is collapsed after refresh (T154502ALVAO) |
25.1/RTM (2025-04-10)
|
| Import AD: Groups that have been imported from AD are not removed (T170549ALVAO) |
25.1/RTM (2025-04-10)
|
| Microsoft Intune Connector: An error "System.Net.Http.HttpRequestException: Gateway Timeout" is shown in the Alvao diagnostic log (T168424ALVAO) |
25.1/RTM (2025-04-10)
|
| Mobile application: New Asset - automatically generated property values (from numeric series) are overwritten (T169252ALVAO) |
25.1/RTM (2025-04-10)
|
| Objects - Object - Child objects (tab): Analyze in MS Excel Sheet command - Date columns are interpreted with a time part (T165351ALVAO) |
25.1/RTM (2025-04-10)
|
| Objects - Object - Properties (tab) - Object property: When copying a value, spaces are added before it (T165876ALVAO) |
25.1/RTM (2025-04-10)
|
| Objects - Search: Not possible to search objects whose name consists apostrophe (T172684ALVAO) |
25.1/RTM (2025-04-10)
|
| PBI reporting/DB maintenance - Error The identifier that starts with '...' is too long. Maximum length is 128. (T161537ALVAO) |
25.1/RTM (2025-04-10)
|
| Rest Api SCIM - Street address attribute is not transferred (T161073ALVAO) |
25.1/RTM (2025-04-10)
|
| SD Enterprise API: tickets/{ID}/log - GET - Value of toPersonId can be NULL (WA actions Assign and Send message) (T171233ALVAO) |
25.1/RTM (2025-04-10)
|
| Software: License with "Without installable applications (SaaS, CAL)" shows "In excess" warning on Objects (T169866ALVAO) |
25.1/RTM (2025-04-10)
|
| Tickets - Ticket - Assign: Solver group selection hint items are missing a group description (T170196ALVAO) |
25.1/RTM (2025-04-10)
|
| Tickets - Ticket - Links: The number shows maximum of 60 links (T170098ALVAO) |
25.1/RTM (2025-04-10)
|
| Tickets - Ticket - Merge requirements: Attempting to merge two tickets where approval is running will result in an error. (T169308ALVAO) |
25.1/RTM (2025-04-10)
|
| User menu - My assets: Shows no or wrong asset for some users (T169858ALVAO) |
25.1/RTM (2025-04-10)
|
| Administration - Asset Management - Print report templates: Duplicated internal handover protocol templates (T179984ALVAO) |
25.2 PATCH (code freeze 2025-07-14; 2025-08-07)
|
| ALVAO Service Desk Enterprise API: Service catalog - does not return services where the user is not the solver (T181343ALVAO) |
25.2 PATCH (code freeze 2025-07-14; 2025-08-07)
|
| Microsoft Intune Connector: Creates duplicate computer with same hostname (T177798ALVAO) |
25.2 PATCH (code freeze 2025-07-14; 2025-08-07)
|
| SD Enterprise API: v1/services/id/form - isRequired is always false (T177424ALVAO) |
25.2 PATCH (code freeze 2025-07-14; 2025-08-07)
|
| Software products library: some computers have "Waiting for the scan evaluation" message in the Log for a long time (T178379ALVAO) |
25.2 PATCH (code freeze 2025-07-14; 2025-08-07)
|
| Administration - Asset Management - Print report templates: Template variable is not replaced, if the name of the variable is with diacritics (T175458ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Administration - Data queries: On large queries, table filtering could be slow (T176101ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Alvao Service - there is an error "The UPDATE statement conflicted with the FOREIGN KEY constraint "FK_tblDetect_DetectSourceMethod"" in the log (T176627ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| ALVAO Service Desk, ...: SD - Approval state - Custom notification with TicketInfo table - Email contains only TicketInfo table (T175245ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| ALVAO Standard HW - SW Request Forms: Total price - Decimal separator does not respect user's language (T176452ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Objects - Object - Object tickets: Does not show tickets that are closed and in the archive (T179981ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Objects - Object - Properties (tab) - Object property: value with spaces at the begining or at the end can't be changed to value without spaces (T176830ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Objects - Print: Large number of assets can end in error (500 Execution timeout expired) (T175575ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| SD - Approval state - Can't transit to another state if next state sends notification with empty approval result comment (T177483ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Software - Software licenses: Import license assignments from Microsoft 365 - creates all users (T176766ALVAO) |
25.2 RTM (code freeze 2025-06-02; 2025-07-10)
|
| Administration - Settings - Configuration check: Possible timeout (T181357ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Alvao Service - Incoming message rules: Create ticket in different service - no SLA for requester - Wrong service name in the received email (T179794ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Alvao WebApp - Tickets - Ticket - Return to main solver: Typo in a warning message (T180641ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Objects - Discarded assets: Not possible to create another Discarded assets folder (T178834ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Objects - Move: Computer set name is not recalculated when another set is moved into it (T181348ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| SD - Custom ticket form - Attachment size is not displayed (T180023ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| Tickets - New ticket: Requested for another user field and Objects field - Objects are not suggested by changed value in the Requested for another user field (T178538ALVAO) |
25.3 RTM (code freeze 2025-08-25; 2025-09-25)
|
| ALVAO - Documents - Detail - Objects - handover document is linked to another objects than in the asset table inside the document (T160757ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Content is rendered outside the taskbar (T115357ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Delayed sending of emails - When reading the "Outbox" folder, OA reads the message and stops sending it (T111893ALVAO) |
-
|
| ALVAO for Outlook (Desktop add-in) - Save to request log/new request from e-mail - Missing recipients from Exchange (T147330ALVAO) |
-
|
| AM - EHF - My documents - Require password when signing documents - Doesn't work with certain login methods (T156212ALVAO) |
-
|
| SD - Service - Loading messages - Messages are loaded over and over again (T153503ALVAO) |
-
|
| SD WA - Communication - Some uploaded images are rotated differently than the originals (T91892ALVAO) |
-
|
| The fourth level of numbered list in email from Outlook is badly formatted (T135565ALVAO) |
-
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| WA - Administration - Groups - Group cannot be removed (T151719ALVAO) |
-
|
| WA - CKEditor - Pasting table from Excel online populates the text editor with CSS text (T155431ALVAO) |
-
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| WA - CKEditor - Tables - Text formatting is broken when a table is aligned to the left (T156210ALVAO) |
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| WA - Request - New event - CKEditor - The hyperlink is displayed correctly only in the collapsed event (T135961ALVAO) |
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