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SD WA - Request - Approve - Timeout Expired

This article is about product releases

ALVAO Service Desk 11.1 and higher

Symptoms

User sometimes gets timeout message when approving a request.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.2.1134 - 11.2 (2024-04-11)

Workaround

Try it again. It usually works.
Or run the script from attachments section on your database. It should remove this problem permanently.

Steps to reproduce this behavior

Attachments

Issue number

T146310ALVAO

 

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