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Send or load an e-mail to the Service Desk - Mail message can lose some of the formatted styles

This article is about product releases

ALVAO Service Desk 11.0 and higher

Symptoms

Some original styles can be lost or color from colored text or lines from table.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.2.1134 - 11.2 (2024-04-11)

Workaround

-

Steps to reproduce this behavior

Attachments

Issue number

T152233ALVAO

 

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