Skip Navigation LinksALVAO 11.2Admin guideTroubleshootingKnown issues Skip Navigation Links.


Skip Navigation LinksALVAO 11.2 / Admin guide / Troubleshooting / Known issues

WA - Administration - Group - Delete - Group can't be deleted if this group has permission on any Data Query

This article is about product releases

ALVAO Service Desk 11.1 and higher

Symptoms

This group can't be deleted - error 500.
The DELETE statement conflicted with REFERENCE constraint...

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.2.1134 - 11.2 (2024-04-11)

Workaround

Remove this group from all Data Queries.

Steps to reproduce this behavior

Set permissions for this group on any Data Query.

Attachments

Issue number

T154490ALVAO

 

Did not find what you were looking for? Ask our technical support team.