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WA - Ticket - Communication - Requester does not see approval results that he approved

This article is about product releases

ALVAO Service Desk 10.0 and higher

Symptoms

If a requester approves any approval on his ticket, he does not see these approval results in the log of communication of that ticket.

Cause

-

Solution

Fixed in release 11.2.1134 - 11.2 (2024-04-11)

Workaround

-

Steps to reproduce this behavior

Approval step: Requester

Attachments

Issue number

T154712ALVAO

 

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