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SD Custom Apps - Applications do not work

This article is about product releases

ALVAO Service Desk Custom Apps 11.2 and higher

Symptoms

Applications from SD Custom Apps module don't work.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.2.1347 - 11.2/FIX1 (2024-05-16)

Workaround

Request testing license key with AM Custom Apps module included from ALVAO technical support.

Steps to reproduce this behavior

License to SD Custom Apps, but not for AM Custom Apps.
Enable any app from SD Custom Apps (eg. ICommand, IEntityCommand, ITicketAutoAction, ...)

Attachments

Issue number

T158052ALVAO

 

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