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WA - Administration - Groups - Group "Creators of tickets on behalf of other users" has english name

This article is about product releases

ALVAO 11.2 and higher

Symptoms

For all customers after upgrading to the version ALVAO 11.2 RTM (11.2.1134) or ALVAO 11.2 FIX1 this name is in English.
Name should be localised to the database language.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.2.3067 - 11.2/SP1 (2024-09-19)

Workaround

You can manually rename this group if you want.
Otherwise after upgrading to ALVAO 11.2 SP1 group name will be renamed to the language of your database.

CZ: Uživatelé s oprávněním vytvářet požadavky pro jiné uživatele
DE: Benutzer mit Berechtigung zum Erstellen von Anfragen für andere Benutzer
PL: Użytkownicy z uprawnieniem do tworzenia wniosków dla innych użytkowników

Steps to reproduce this behavior

Upgrade to ALVAO 11.2.

Attachments

Issue number

T159071ALVAO

 

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