Objects - Object: Device - Software - Product column shows "Object reference not set to an instance of an object" for unrecognized software shows
This article is about product releases
ALVAO Asset Management 11.2 and higher
Symptoms
Product column shows "Object reference not set to an instance of an object" for unrecognized software shows
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 11.2.1534 - 11.2/FIX4 (2024-08-01)
Workaround
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Steps to reproduce this behavior
In software detection for computer, have an unrecognized software (not matched to software in SW library). Open software tab on this device in WA and see column Product.
Attachments
Issue number
T161601ALVAO