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REST API - Not working after upgrade

This article is about product releases

ALVAO Asset Management, ALVAO Service Desk 11.2 and higher

Symptoms

REST API is not running correctly after upgrade with MSI package.

Cause

The cause is a bug in ALVAO products.

Solution

Fixed in release 11.2.3067 - 11.2/SP1 (2024-09-19)

Workaround

Manually install the ASP.NET Core 6.0 Runtime - Windows Hosting Bundle or upgrade ALVAO with the Alvao Server Setup installer.

Steps to reproduce this behavior

Upgrade REST API with msi installer and do not have ASP.NET Core Hosting Bundle installed on the server.

Attachments

Issue number

T162194ALVAO

 

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