Software - Product: Objects Tab - Missing License status for some "covered" products
This article is about product releases
ALVAO Asset Management 11.2 and higher
Symptoms
Products may be marked as missing license even if the license is assigned.
Even if the license package matches the license itself, it is marked as missing in the product details.
This error affects only "per user" licences.
Cause
The cause is a bug in ALVAO products.
Solution
Fix planned for release 11.3/RTM (2025-04-10)
Workaround
Run the script from the attachements - it corrects the main Software view. Software - Object detail will be unfortunatelly still bad.
On the Software tab of the Object, the product is correctly marked as licensed.
Steps to reproduce this behavior
License per user.
The license has a disabled option: "Cover package components without installed package"
Assign the license to the user who has the package installed on their PC.
Even if the license package matches the license itself, it is marked as missing in the product details.
Issue number
T166700ALVAO