Skip Navigation LinksALVAO 11.2Admin guideTroubleshootingKnown issues Skip Navigation Links.


Skip Navigation LinksALVAO 11.2 / Admin guide / Troubleshooting / Known issues

Alvao Analysis (PBI template app): Tab Installed software is empty

This article is about product releases

ALVAO Asset Management, ALVAO Service Desk 11.1 and higher

Symptoms

The Installed Software tab is empty.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 25.1/RTM (2025-04-10)

Workaround

Add user to one of the groups Asset managers, Accountant, Software and hardware detections managers

Steps to reproduce this behavior

User is a member of groups PC Software managers or Software license managers.

Issue number

T166755ALVAO

 

Did not find what you were looking for? Ask our technical support team.