Alvao Analysis (PBI template app): Tab Installed software is empty
This article is about product releases
ALVAO Asset Management, ALVAO Service Desk 11.1 and higher
Symptoms
The Installed Software tab is empty even though you can see the computers on the Objects tab.
Cause
The cause is a bug in ALVAO products.
Solution
Fix planned for release 11.3/RTM (2025-04-10)
Workaround
Add user to one of the groups mentioned in section below.
Steps to reproduce this behavior
Permissions are used in object tree. User has right to read computers and is not member of groups Accountant, Software and hardware detections managers, Asset managers or Asset Administrators.
Attachments
Issue number
T166755ALVAO