SD Enterprise API, ...: ALVAO Enterprise API - Tickets/GET with $expand=objects fails if user is not admin
This article is about product releases
ALVAO Service Desk Enterprise , ALVAO Asset Management Enterpr 11.2 and higher
Symptoms
when tickets/get endpoint is used by user who is not Admin, this action fails with error.
Cause
The cause is a bug in ALVAO products.
Solution
Fix planned for release 11.2/SP1 FIX8 (2025-01-09)
Workaround
-
Steps to reproduce this behavior
Power automate flow with GetTicket action invoked by user without admin rights.
Attachments
Issue number
T170065ALVAO