Tickets - Ticket - Assign: Solver group selection hint items are missing a group description
This article is about product releases
ALVAO Service Desk 11.2 and higher
Symptoms
When choosing target solver group in the "assign" ticket window, the items in selection box list are missing a description of the solver groups
Cause
The cause is a bug in ALVAO products.
Solution
Fix planned for release 25.1/RTM (2025-04-10)
Workaround
-
Steps to reproduce this behavior
WA --> Tickets --> Assign ticket --> Solver group field
Attachments
Issue number
T170196ALVAO