ALVAO Service Desk Enterprise API, ...: tickets{ID}/log - POST - Parameter toPersonId is ignored
This article is about product releases
ALVAO Service Desk 11.0 and higher
Symptoms
Parameter toPersonId is not processed and is ignored.
Cause
The cause is a bug in ALVAO products.
Solution
Fix planned for release 25.1/PATCH (2025-05-15)
Workaround
-
Steps to reproduce this behavior
Attachments
Issue number
T174743ALVAO