ALVAO Service Desk Enterprise API, ...: tickets/{ID}/log - POST - Parameter toPersonId is ignored
This article is about product releases
ALVAO Service Desk, ALVAO Service Desk Enterprise API 11.0 and higher
Symptoms
Parameter toPersonId is not processed and is ignored.
Cause
The cause is a bug in ALVAO products.
Solution
Fixed in release 25.1.1033 - ALVAO 25.1 Patch (2025-05-15)
Workaround
-
Steps to reproduce this behavior
Attachments
Issue number
T174743ALVAO