Skip Navigation LinksALVAO 11.2Admin guideTroubleshootingKnown issues Skip Navigation Links.


Skip Navigation LinksALVAO 11.2 / Admin guide / Troubleshooting / Known issues

ALVAO Service Desk Enterprise API: Service catalog - does not return services where the user is not the solver

This article is about product releases

ALVAO Service Desk 11.1 and higher

Symptoms

Services where the user is not solver may not be returned

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 25.2 PATCH (code freeze 2025-07-14; 2025-08-07)

Workaround

-

Steps to reproduce this behavior

Make REST API call at users/{id}/serviceCatalogue

Attachments

Issue number

T181343ALVAO

 

Did not find what you were looking for? Ask our technical support team.