Skip Navigation LinksALVAO 11.2Admin guideTroubleshootingKnown issues Skip Navigation Links.


Skip Navigation LinksALVAO 11.2 / Admin guide / Troubleshooting / Known issues

Administration - Settings - Configuration check: Possible timeout

This article is about product releases

ALVAO Asset Management, ALVAO Service Desk 11.1 and higher

Symptoms

Page takes more then 5 minutes to load. Error 500 'Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.' is shown instead of results.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 25.3 RTM (code freeze 2025-08-25; 2025-09-25)

Workaround

-

Steps to reproduce this behavior

Attachments

Issue number

T181357ALVAO

 

Did not find what you were looking for? Ask our technical support team.