Alvao Service - Import AD: Import of users/groups doesn´t finish correctly - COMException (0x80005000): Unknown error
This article is about product releases
ALVAO Asset Management 10.0 and higher
Symptoms
Import ends with error COMException (0x80005000): Unknown error (0x80005000).
Only part of the job is done.
Cause
The cause is a bug in ALVAO products.
Solution
Fix planned for release 26.1 RTM (code freeze 2026-01-05; 2026-02-05)
Workaround
Rename the group - remove all '\' characters.
Steps to reproduce this behavior
Put '\' at the end of the name of a group in AD.
Attachments
Issue number
T182670ALVAO