Skip Navigation LinksALVAO 11.2Admin guideTroubleshootingKnown issues Skip Navigation Links.


Skip Navigation LinksALVAO 11.2 / Admin guide / Troubleshooting / Known issues

SNMP Network Discovery: Some of the new devices have no properties filled in

This article is about product releases

ALVAO SNMP Network Discovery 11.2 and higher

Symptoms

When a property (most commonly Hostname) violates uniqueness, no properties are updated. Even empty values can violate uniqueness.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 26.1 RTM (code freeze 2026-01-05; 2026-02-05)

Workaround

There are few options:

  • Temporarily disable the property's uniqueness. Scan the network. Change duplicate hostnames. Enable uniqueness again.
  • Set unique hostnames on the devices.
  • Create duplicate devices manually. Ensure that you enter either the MAC or IP address.

Steps to reproduce this behavior

Attachments

Issue number

T186562ALVAO

 

Did not find what you were looking for? Ask our technical support team.