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Home page - Service catalog: Service - Description - Missing formating

This article is about product releases

ALVAO Service Desk 11.2 and higher

Symptoms

The service description is not formatted as HTML. Therefore, links are not displayed and multi-line text is written without line breaks.

Cause

The cause is a bug in ALVAO products.

Solution

Fix planned for release 26.1 (code freeze 2026-01-05; 2026-02-05)

Workaround

-

Steps to reproduce this behavior

Attachments

Issue number

T189393ALVAO

 

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