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IGeneralCommand
By implementing the IGeneralCommand interface in a
application script, you can define custom main menu commands.
By placing a command in the main menu, you can give users access to frequently used pages and operations that are not tied to a specific ticket in
ALVAO Service Desk or
Asset Management function.
Commands are displayed in the main menu of the Alvao WebApp application.
In the
Service Desk or
Asset Management application, create a new script using the
IGeneralCommand template and name it appropriately according to the functionality of the custom command.
In the newly created script, set the id, name, position, and icon property values in the constructor of the command class:
- id - command number (unique)
- name - the name of the command that will be displayed in applications
- position - the position at which the command will be displayed in applications
- 1 = in main menu under system commands
- 2 = in the main menu above the More menu
- 3 = in the main menu in the More menu above the Administration system command
- 4 = in the user menu above the Settings system command
- icon - the name of the command icon
- Use the icon name from the Microsoft Fabric library as the command icon name (the icon name will appear on the page when you hover over the selected icon). If you do not specify an icon, the LightningBolt icon is used.
Tip:
To store the properties and settings of the command, we recommend defining the
Settings class in a separate script that you create from the
Class Library template.
Interface methods
Method |
Description |
Show |
Show command in the main menu of the application. |
Run |
Run command. |
Show
This method checks the defined conditions for displaying the command.
Tip:
By calling this method in the
Run method, you can check before running the command that the conditions for displaying it have not changed between the time the command was displayed and the time it was run.
- Syntax: bool Show(SqlConnection con, int personId)
- Parameters:
- con - SqlConnection to the database.
- personId - User ID (tPerson.iPersonId) to which the command should be displayed.
- Return values:
- bool - the true value of whether the command should be displayed to the user in the main menu of the application.
For an example use case, see the
ProblemReporting application template.
Run
This method runs the command itself.
Tip:
If the custom command is to open a different page from the Alvao WebApp, use the
Alvao.API.Common.DbProperty.WebAppUrl property from the
Alvao.API interface to get the root URL.
- Syntax: Tuple<bool, string, string> Run(SqlConnection con, int personId)
- Parameters:
- con - SqlConnection to the database.
- personId - The user ID (tPerson.iPersonId) that runs the command.
- Return values:
- bool - the truth value of whether the command was executed.
- string - text that can be displayed in the message to the user.
- string - URL to open in the browser.
For an example use case, see the
ProblemReporting application template.
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